These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms and conditions.

1. Use of Website

• You must be at least 18 years old to use our website or make a purchase. If you are under 18, you may only use our website with the involvement of a parent or guardian.

• You agree to provide accurate, current, and complete information when creating an account or making a purchase on our website.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Product Information

• We strive to provide accurate descriptions and images of our products, but we cannot guarantee that colors or details will be exactly as depicted on your screen.

• All product prices are listed in HKD and are subject to change without notice. Shipping costs and applicable taxes will be calculated and displayed at checkout.

3. Orders & Payment

• Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion.

• Payment must be made in full at the time of purchase using a valid credit card, debit card, or other accepted payment methods.

• We use secure payment processing services to protect your financial information, but we are not liable for any unauthorized access to or misuse of your payment information.

4. Shipping & Delivery

• We strive to process and ship orders promptly, but shipping times may vary depending on your location and product availability.

• Once your order has been shipped, you will receive a confirmation email with tracking information. We are not responsible for delays or lost packages caused by the shipping carrier.

5. Returns & Exchanges

• We accept returns and exchanges of unworn, undamaged items within 7days of purchase. Please contact us to initiate a return or exchange and obtain a return authorization.

• Customers are responsible for return shipping costs unless the item received is defective or incorrect. Refunds will be issued to the original payment method within [number] business days of receiving the returned item.

6. Intellectual Property

• All content on our website, including images, text, logos, and designs, is the intellectual property of SaharaSoul Jewelry and may not be reproduced or used without our express permission.

• You may not use our trademarks or trade dress in connection with any product or service that is not provided by SaharaSoul Jewelry.

7. Limitation of Liability

• In no event shall SaharaSoul Jewelry, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

• Our total liability for any claim arising out of or relating to these terms and conditions shall not exceed the amount paid by you for the relevant product or service.

8. Modifications

• We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website.

• Your continued use of our website or purchase of our products after any modifications indicates your acceptance of the revised terms.

9. Contact Us

• If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us at enquiry@saharasouljewelry.com