We strive to provide you with a seamless and enjoyable shopping experience. Please review the following information regarding our shipping policy:

1. Processing Time

• All orders are processed within 2-4 business days. Orders placed on weekends or holidays will be processed on the next business day.

• Processing times may vary depending on product availability and order volume. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods

• We offer standard shipping via SF EXpress for domestic and international orders.

• Expedited shipping options may be available at an additional cost. Please contact us at enquiry@saharasouljewelry.com for more information.

3. Shipping Rates

• Shipping rates are calculated based on the destination, weight, and dimensions of the package.

4. Estimated Delivery Time

• Estimated delivery times vary depending on the shipping destination and method selected.

• Domestic orders typically arrive within 2-4 business days after shipment, while international orders may take 15-25 business days or longer.

• Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs processing, weather conditions, or other unforeseen circumstances.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

• If you have any questions or concerns about the status of your order, please contact us at enquiry@saharasouljewelry.com and we will be happy to assist you.

6. International Shipping

• We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

• Customers are responsible for any additional charges incurred at customs clearance. We recommend contacting your local customs office for more information about potential fees.

7. Shipping Restrictions

• Certain products may be subject to shipping restrictions due to size, weight, or customs regulations. We will notify you if any restrictions apply to your order.

8. Lost or Damaged Shipments

• In the rare event that your shipment is lost or damaged in transit, please contact us immediately at enquiry@saharasouljewelry.com.

• We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as needed.

9. Contact Us

• If you have any questions or concerns about our shipping policy, please contact us at enquiry@saharasouljewelry.com